Job Description

Job Number:2008
Job Title:Medical Insurance Collections Specialist (Salem, Oregon)
Category: Clerical
Facility:Sante Operations (OR)
Location:Salem, OR
Salary Range:
Shift:8:00am - 5:00pm

Sante Operations is hiring a Medical Insurance Collection Specialist for the Salem Oregon office. This is an office based position and not remote. The Medical Insurance Collection Specialist works a centralized role, supporting all AZ properties and is responsible for all aspects of insurance follow up on accounts 30 days and older. Research and resolve EOB rejections and other issues with outstanding accounts. Follow up on insurance and patient aging. Submit appeals as necessary.

Responsible for all aspects of insurance follow up on accounts 30 days and older, including making telephone calls, accessing payer websites.
Research and resolve EOB rejections.
File insurance appeals as needed.
Accurately and thoroughly document the pertinent collection activity performed.
Work with Medical Biller/AR department to increase clean claim rate.
Initiate telephone or letter contact to patients to obtain additional information as needed.
Proactively identify issues or trending and provide suggestions for resolution.
Process & price SNF CB Claims for external providers.
Back-up/relief for AZ Insurance Medical Billing Specialists as needed
Assist in special projects assigned by management.

A minimum of 3 years previous experience in Commercial and Medicare Collections Required
Responsible for reducing the accounts receivable of insurance balances by working through outstanding AR accounts.
Advanced knowledge of UB-04 and Explanation of Benefits (EOB) interpretation
Advanced knowledge of insurance billing, collections and insurance terminology.
Able to work quickly, efficiently and independently under deadlines and productivity expectations. 
Communicates clearly and professionally via phone and email.
Able to analyzes and problem solve with strong critical thinking skills.
Computer literate with Word, Excel, & Outlook.
Experience with Point Click Care - PCC software a plus, but not required.

Our Vision
To be the undisputed leader in quality and innovation in senior housing and post-acute care.
Our Mission
To provide the highest quality of care and customer satisfaction delivered with warmth, individual pride and team spirit.
Our Values
Put people first
Commit to excellence
Live a spirit to serve
Embrace optimism
Execute best practices
Upon date of hire, applicants will be required to provide documentation confirming authorization to work in the United States. Sante is not able to support VISA sponsorship.
In order to be considered for this position, your resume must reflect all relevant licenses, certifications, education, and experience noted in the requirements and minimum qualification sections of this job posting. Without this information, candidates cannot be considered for positions to which they may be qualified.


Application Instructions

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